Marriott Guest Services Center Agent in China, China

Description:

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Marriott International is the world s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands atwww.marriott.com/marriott-brands.mi. Find Your World.

Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World s largest Sheraton s with 4,001 guest rooms and suites. The hotel s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.

6,000122www.marriott.com/marriott-brands.mi30

4,0019,000

Qualifications

Job Summary

To Continuously create meaningful touch points and personalized experiences for guests to ensure that all customers requests are met in an efficient and professional manner. To take responsibility and communicate with the relevant departments to ensure that guests are satisfied. To demonstrate initiative in solving guests problems and offering alternatives.

Job Requirements

  • Good communication skills, both verbal and written in Chinese and English.
  • Relevant hotel working experience will be preferred.
  • A good, positive work attitude.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job: Rooms and Guest Services Operations

Organization: Sheraton Hotels & Resorts

Location: CHN-China

Requisition ID: 17001Y0V