Marriott Golf & Leisure Membership Advisor in Norfolk, United Kingdom

Description:

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Sprowston Manor Marriott Hotel & Country Club offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts for you, your friends and family.

The hotel has a focus on culinary excellence and provides staff with extensive, ongoing training and development. Marriott International is the worlds largest hotel company and provides great career opportunities.

Located to the North East of Norwich, Sprowston Manor is part of an exclusive collection of Marriott country clubs. Set in a 16thcentury manor house, there is great access to the many nearby cultural, shopping and social attractions of the city centre. Also nearby are the international airport, Norwich Football Club and the Sainsbury Centre for Visual Arts.

Sprowston Manor boasts exceptional facilities including an 18-hole golf course, refined spa with beauty treatments, fitness centre with an indoor pool, children s pool, a whirlpool and a sauna. We also have a chic restaurant, casual bar and a business centre with 11 event rooms.

Marriott Hotels, Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World at Marriott Hotels.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Qualifications

Job Summary

Answer questions about services available in the leisure club to assist individuals in selecting a service. Call guests to confirm date, type, time, and preferences for scheduled services. Provide general leisure club orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Answer questions about general property information and amenities. Demonstrate, promote, and sell leisure/spa retail products. Check computer for updates and changes to schedule regularly throughout the day. Obtain and process guest payments for leisure club services (e.g., cash, credit cards, gift certificates, master accounts, guest room accounts) using appropriate software (e.g., Concept) and provide change as necessary. Process adjustment vouchers, correction vouchers, and miscellaneous charges.

Follow all company policies and procedures; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job: Spa

Organization: Marriott Hotels Resorts /JW Marriott

Location: GBR-Norfolk

Requisition ID: 17001YZW