Marriott General Manager-Bodrum EDITION in Turkey, Turkey

Description:

General Manager - Bodrum EDITION

Grade 55/Band Yellow

ABOUT THE BRAND

EDITION is an unexpected, refreshing collection of individualized, one-of-a-kind hotels that caters to guests expecting, and in turn demanding, a unique experience - not merely a place to sleep.EDITION employees embrace our Ethos, Core Values and Ideals to bring our brand and exceptional service to life.

HOTEL SUMMARY

This exciting and high profile project will bring the EDITION brand to a key resort destination of choice in Turkey. Created through an industry changing partnership between boutique hotel impresario Ian Schrager and global hospitality powerhouse Marriott International, The Bodrum EDITION will represent a new category of hotels, combining the style and design of a boutique with the service and quality of a luxury hotel.

With a planned opening in 2018, the Bodrum EDITION will be positioned in the upscale northern part of one of Turkey s key resort peninsulas, and within close proximity to the state-of-the-art marina complex Palmarina Yalikavak . This 159 room beach-front resort hotel will feature an extensive food and beverage offering by the beach, luxury Spa and meeting rooms. The hotel will be ideally positioned to offer an exceptional opportunity to discover a unique combination of traditional and authentic flavor as well as a glitzy high-end experience.By leveraging its location and the international pull of the EDITION brand, the hotel is anticipated to lead the lifestyle market as well as complement the strong appeal internationally of this high-end resort destination.

-{PS..0}->The ideal candidate for this General Manager position will have previous GM or Hotel Manager level experience in a luxury lifestyle hotel, with resort experience preferred. Furthermore, evidence of strong sales leadership and driving performance within a key market location will be critical to launch this flagship brand in a highly competitive market. Proven success in building strong owner relationships will be important and will require a dynamic leader who can drive excellent operational experiences. The successful candidate must have the ability to build and engage a hotel team that embraces the brand promise and vision of EDITION, whilst developing strong community and public relations. Finally, they will be very comfortable participating in very high profile local and international events at the hotel and demonstrating strong communication, networking and PR skills.

The General Manager has responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International (MI ), Ian Schrager Company (ISC ), and property ownership. Previous lifestyle experience is preferred, and with food and beverage being a big component of the EDITION experience. The General Manager is the cultural leader of the hotel and needs to inspire a deep commitment to the EDITION core values, ethos and ideals.

Qualifications

JOB SUMMARY

Business Strategy Development: Stays ahead of industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with EDITION Hotels business strategies; translates EDITION global strategic plan into one that can be executed on property.

Business Strategy Execution: Executes business plans designed to maximize property guest satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with EDITION business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.

Sales and Marketing: Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; ensures sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; ensures property leaders understand and leverage Marriott demand engines and ISC creative marketing direction to full potential; augments guest preference for property through booking ease and quality interactions with sales force.

Talent Management and Organizational Capability: Creates a cohesive and high-performance Guidance Team that continuously strives for positive results and improvement; coaches Guidance Team by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; indentifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.

Brand Champion: Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and EDITION goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents EDITION core values in all leadership actions.

Business Information Analysis: Reviews business related data such as market share, financial performance, inventory, employee engagement, and guest satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.

Employee and Labor Relations: Ensures all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self available to employees (open door policy ); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.

Revenue Management: Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and guest satisfaction; established revenue strategy that supports EDITION positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.

Owner Relations: Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and company interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.

Customer and Public Relations Management: Interacts with guests and other patrons on a frequent basis to obtain feedback about their experiences on property; utilizes guest feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and guests; anticipates needs of large groups or high profile guests in order to deliver flawless service; ensures that products, services, and events attain the appropriate publicity (PR buzz ).

Company/Brand Policy, Procedures, and Standards Compliance: Ensures property compliance with legal, safety, operations, labor, and EDITION product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; ensures employees are appropriately trained and performing to standard. One of the greatest responsibilities is to maintain and enforce EDITION brand standards, developed and approved by the Ian Schrager Company (ISC ), for design, lighting, music, uniforms, presentation, public relations, OS&E, vocabulary and nightlife activation.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job: Property Leadership

Organization: Edition Hotels

Location: TUR-Turkey

Requisition ID: 17001C64