Marriott Wedding Sales Executive in United Arab Emirates, United Arab Emirates

Description:

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Qualifications

As thelocal, on property catering & group contact for social customers, theWeddings Sales Executive is responsible for proactively soliciting and managingsocial group/catering-related opportunities. Prepares all wedding and socialevent documentation and coordinates with hotel departments, and customer toensure consistent, high level service throughout pre-event, event and postevent phases of hotel wedding and social events . Ensures allwedding and social events have a seamless turnover from sales to service backto sales. Actively up sells each business opportunity to maximize revenueopportunity. Achieves personal and team related revenue goals. Ensures businessis turned over properly and in a timely fashion for proper service delivery.Responsible to learn how to support the hotels Service and RelationshipStrategy, driving customer loyalty by delivering service excellence throughouteach customer experience.

Scope Measures:

St RegisHotel Al Habtoor City

Cross sellinto other AHC Hotels and St Regis Polo Resort

Guest Rooms& Suites

Banqueting& Meeting space

Restaurantsand Bars

No directreports

AnnualProjected Revenue

BusinessContext

Responsiblefor developing a working knowledge of all departments in the hotel and theirdependence and interaction with the Sales Department. Responsible for drivingcustomer loyalty by delivering service excellence throughout each customerexperience. Proactively prospect for the target customer of the property. Learnproficiency in using Marriott s Customer Focused Sales Call Process and theskill of closing the sale through training and trial. Full understanding ofproperty revenue goals and how to achieve personal and team related revenuegoals. Provide service to our customers in order to grow share of theaccount on behalf of Marriott International, across the enterprise. Partnereffectively with Event Operations to maximize the customer experience of theproperty

CandidateProfile

Sales &Admin experience, ideally in the UAE market and ability to demonstrate strongclient relationships in the market driving catering and group business throughthe weddings and social segments. Solid sales & account managements skillsare essential, with a strong knowledge of market and businesstrends. A good researcher, negotiator and client focused approach isrequired. The candidate should be able to show strong knowledge ofconstructing and executing sales & client action plans. Thereshould be excellent communication (verbal & written) skills, confidentpresentation ability and a second language would be anadvantage. Direct sales experience is essential (including skills indealing with decision makers), with experience in the social and banquetingsales market a desirable asset.

Skills and Knowledge

A strongknowledge of upscale, deluxe hotels

Reportwriting & project management skills

Possessesexcellent telephone sales skills

Excellentselling skills and understanding of sales processes; can effectively up sellproducts and services; can bring a sale to closure

Knowledgeof operations and associated challenges for all brands

Knowledgeof all Marriott Lodging products, cultures and brand strategies

Knowledgeof contractual agreements and legal implications

Knowledgeof the hotel & company pricing policies, as well as negotiation guidelines

Knowledgeof need time strategy as developed by Revenue Management

Strongcustomer and development and relationship management skills

Understandsrevenue management functions and account profitability

Effectivedecision making skills

Ability toinfluence others

Strongproblem-solving skills

Ability todevelop and maintain relationships e.g., associates, customers, vendors

Strongnegotiation skills

Strongpresentation and platform skills

Strongcommunication skills (verbal, listening, writing)

Strongorganization skills

Knowledgeof overall hotel operations as they affect department

Ability touse standard software applications and hotel systems

Educationand Experience

Previoussales experience in 4/5 star hotels

Hotel sales& marketing related courses

Experienceof GCC countries is desirable but not essential

FluentArabic both oral and written is desirable but not essential

Marriottsales experience is desirable but not essential

LeadershipCompetencies

Ensure that there iseffective communication to both the customer and fellowAssociates. To ensure that all proactive sales support, reactivesales & event management are given the correct information and leadershipto ensure that they can carry out their roles.

Business Results

Balanced ScorecardResults: Supports strategies and conducts activities to drive marketshare, guest satisfaction and financial results.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job: Sales and Marketing

Organization: St. Regis Hotels & Resorts

Location: ARE-United Arab Emirates

Requisition ID: 17001FZU