Marriott Wedding Sales Executive in United Arab Emirates, United Arab Emirates
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
As thelocal, on property catering & group contact for social customers, theWeddings Sales Executive is responsible for proactively soliciting and managingsocial group/catering-related opportunities. Prepares all wedding and socialevent documentation and coordinates with hotel departments, and customer toensure consistent, high level service throughout pre-event, event and postevent phases of hotel wedding and social events . Ensures allwedding and social events have a seamless turnover from sales to service backto sales. Actively up sells each business opportunity to maximize revenueopportunity. Achieves personal and team related revenue goals. Ensures businessis turned over properly and in a timely fashion for proper service delivery.Responsible to learn how to support the hotels Service and RelationshipStrategy, driving customer loyalty by delivering service excellence throughouteach customer experience.
St RegisHotel Al Habtoor City
Cross sellinto other AHC Hotels and St Regis Polo Resort
Guest Rooms& Suites
Banqueting& Meeting space
Responsiblefor developing a working knowledge of all departments in the hotel and theirdependence and interaction with the Sales Department. Responsible for drivingcustomer loyalty by delivering service excellence throughout each customerexperience. Proactively prospect for the target customer of the property. Learnproficiency in using Marriott s Customer Focused Sales Call Process and theskill of closing the sale through training and trial. Full understanding ofproperty revenue goals and how to achieve personal and team related revenuegoals. Provide service to our customers in order to grow share of theaccount on behalf of Marriott International, across the enterprise. Partnereffectively with Event Operations to maximize the customer experience of theproperty
Sales &Admin experience, ideally in the UAE market and ability to demonstrate strongclient relationships in the market driving catering and group business throughthe weddings and social segments. Solid sales & account managements skillsare essential, with a strong knowledge of market and businesstrends. A good researcher, negotiator and client focused approach isrequired. The candidate should be able to show strong knowledge ofconstructing and executing sales & client action plans. Thereshould be excellent communication (verbal & written) skills, confidentpresentation ability and a second language would be anadvantage. Direct sales experience is essential (including skills indealing with decision makers), with experience in the social and banquetingsales market a desirable asset.
Skills and Knowledge
A strongknowledge of upscale, deluxe hotels
Reportwriting & project management skills
Possessesexcellent telephone sales skills
Excellentselling skills and understanding of sales processes; can effectively up sellproducts and services; can bring a sale to closure
Knowledgeof operations and associated challenges for all brands
Knowledgeof all Marriott Lodging products, cultures and brand strategies
Knowledgeof contractual agreements and legal implications
Knowledgeof the hotel & company pricing policies, as well as negotiation guidelines
Knowledgeof need time strategy as developed by Revenue Management
Strongcustomer and development and relationship management skills
Understandsrevenue management functions and account profitability
Effectivedecision making skills
Ability toinfluence others
Ability todevelop and maintain relationships e.g., associates, customers, vendors
Strongpresentation and platform skills
Strongcommunication skills (verbal, listening, writing)
Knowledgeof overall hotel operations as they affect department
Ability touse standard software applications and hotel systems
Previoussales experience in 4/5 star hotels
Hotel sales& marketing related courses
Experienceof GCC countries is desirable but not essential
FluentArabic both oral and written is desirable but not essential
Marriottsales experience is desirable but not essential
Ensure that there iseffective communication to both the customer and fellowAssociates. To ensure that all proactive sales support, reactivesales & event management are given the correct information and leadershipto ensure that they can carry out their roles.
Balanced ScorecardResults: Supports strategies and conducts activities to drive marketshare, guest satisfaction and financial results.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job: Sales and Marketing
Organization: St. Regis Hotels & Resorts
Location: ARE-United Arab Emirates
Requisition ID: 17001FZU