Marriott Front Office Associate in Wales, United Kingdom

Description:

St Pierre Marriott Hotel & Country Club offers its associates a competitive salary, gym membership, staff meals, car parking, birthday gifts, and generous global hotel and product discounts for you, your friends and family.

This four star hotel has a focus on culinary excellence and provides staff with extensive, ongoing training and development.Marriott International is the worlds largest hotel company and provides associates with exciting long term career opportunities.

Ideally placed in Chepstow, South Wales close to the M48, St Pierre is a picturesque location with two fantastic golf courses where no two days are the same.With an exciting blend of guests and large events, our hotel is a great place to develop your skills, supporting weddings, prolific golf events, sports teams, extensive leisure facilitiesand fine dining at our hotel's on-site Morgans Restaurant.

Marriott Hotels, Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Qualifications

Job Summary

The role of the Front office host is to provide the highest possible standard of check in and out experience to our guests and to serve as an efficient point of contact during their stay.This involves welcoming and acknowledging all guests according to company standards.To answer inquiries from guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Other duties include entry and retrieval of information contained in computer databases and the use of a keyboard, mouse, or trackball to update records, files, reservations.Handle incoming and outgoing mail, including date stamping and distributing incoming mail.

Transmit information or documents using a computer, mail, or facsimile machine and operate standard office equipment other than computers.Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job: Rooms and Guest Services Operations

Organization: Marriott Hotels Resorts /JW Marriott

Location: GBR-Wales

Requisition ID: 17001F1M