Marriott Conference & Banqueting Supervisor in Wiltshire, United Kingdom
Swindon is a thriving town which has seen a lot of investment in recent years. It has an economy ranking amongst the top 5 UK cities for performance but without the price tag of larger cities. Located in the heart of the breath-taking Wiltshire countryside, Swindon has become a popular destination for business and leisure visitors alike. The Swindon Marriott Hotel caters for this mix of travellers by providing modern, state of the art facilities with a personal and friendly service.
With its great transport links and ideal location near the hustle and bustle of the historic Old Town area, it s no wonder that the Swindon Marriott has become a leading hotel in the local area and an outstanding example of the Marriott Hotels brand.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.
An exciting opportunity has arisen in our Conference & Banqueting Departments for an Conference & Banqueting Supervisor to join our team! The role is a full time position of 40 hours over 5 days a week. The salary range is 8 per hour.
To successfully fill this role, you will ideally possess and demonstrate the following qualifications, behaviours, skills and values:
- Previous experience working within a Food & Beverage or similar environment preferred
- Strong Communication skills (verbal, listening, writing)
- Pro-active and reliable
- Able to work alone and within a team
- Teamwork and Team Leadership
- Ability to verbally communicate effectively with guests and co-workers.
- Knowledge of food presentation and Banquet & Events service operations
- Knowledge of overall hotel operations as they affect department
- Effective conflict management skills
- Strong customer and associate relation skills
- Good training/facilitator skills
- Strong organizational skills
- Effective influence skills
- Effective decision making skills
Education or Certification
- Good level of English essential
- High School Diploma or equivalent
- Bachelors Degree preferred
Duties and responsibilities:
- Upon receipt of the weekly function sheets to co-plan the weekly business in relation to
staff rotas, booking casual staff for all outlets and equipment required.
To assist in the above in accordance with the financial restraint as to payroll and produce costs.
Liaise with function organizers so that all details are correct.
For both, food & beverage service functions ensure that a comprehensive brief is given to all staff.
To ensure that all food & beverage, room set -ups and equipment meet the required standard of presentation, quality and quantity before service.
To ensure that all fixtures and fittings as well as equipment are cleaned and maintained in accordance with the operating procedures and Marriott Visual Presentations procedures.
To liaise with all other associates in the hotel to ensure that a maximum use is made of all resources.
To deal with any customers complaints and to refer any outside their area of responsibility to the Conference & banqueting Manager or Duty Manager.
In conjunction with the Conference & Banqueting Manager, prepare an annual training plan.
To carry out daily standup meeting sessions with all associates of the department to required company standards.
To ensure that all stock, monitoring systems and controls as well as billing for all functions are carried out promptly to avoid any loss of revenue.
To ensure that you and all staff are aware of all company rules and regulations as outlined in the associate handbook. Particular attention should be made to the sections on health & safety at work, fire instructions and regulations covering the correct handling of departmental keys and also lost property.
Carry out weekly inspections of meeting rooms to ensure standards are upheld to food & beverage, health & hygiene standards.
To carry out any reasonable requests given by the Conference & Banqueting Manager or other members of the management team.
To encourage all aspects of Conference occasion.
To measure & encourage Conference & Banqueting associate progress with goals & targets.
To hold monthly Conference & Banqueting meetings to ascertain progress & future goals.
To carry out regular recognizing performance meetings with all associates.
22.To ensure that all monies are held in a proper manner, recorded and locked away in accordance with company standards.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job: Food and Beverage & Culinary
Organization: Marriott Hotels Resorts /JW Marriott
Requisition ID: 17001YC4