Marriott Casual Food and Beverage Associate in Liverpool, United Kingdom
Job Number 18001EID
Job Category Food and Beverage & Culinary
Location Liverpool Marriott Hotel City Centre, Liverpool, Merseyside VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Seasonal - Part-Time
Position Type Non-Management/Hourly
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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
Working as part of the Food and Beverage team to provide the highest standards of customer service to exceed guest expectations and deliver the ‘WOW’ factor experience. This position will involve working in all areas of food and beverage outlets which include the Restaurant, Conference and Banqueting, Room Service and Bar areas.
SCOPE / BUSINESS CONTEXT
- A Casual position based at the Liverpool Marriott Hotel CANDIDATE PROFILE
Previous experience working within a similar environment preferredSkills and Knowledge
Strong Communication skills (verbal, listening, writing)
Pro-active and reliable
Strong Team Player
Able to work on own initiative
Health and safety
High standards of personal appearance Education or Certification
Good level of English essential
The following are specific responsibilities and contributions critical to the successful performance of the position:
- To work as directed by the Supervisor /Senior supervisor /Manager2) To ensure the highest levels of customer care are provided whether in the public eye or back of house areas3) To ensure food orders are taken correctly; processed accurately and appropriate payment is received4) To ensure all food & beverages are served efficiently and in accordance with the set standards and time scales and buffet services are kept in pristine condition and fully replenished5) Be able to recommend knowledgeably menu items, accompaniments, beverages & wines6) Complete all required opening and closing procedures as per side work schedule.7) Complete check of area of work prior to opening for cleanliness, correct set up & mis en place in place.8) Ensure work area is kept clean & tidy at all times during service and ensure the cleaning rota is followed9) Ensure work area is properly prepared for the next shift before leaving your shift10) To follow correct procedures when answering the telephone & welcoming guests into your area of work11) To be fully aware of the Health & Safety Policy, Accident Reporting Procedure, Maintenance fault reporting procedure and the Fire Procedures for your department12) To ensure all comments, compliments & complaints are passed to the senior person on duty in your department13) To co-operate with other departments thereby ensuring a harmonious working environment and maximising efficiency14) To ensure each even runs smoothly through efficient preparation15) To set up function and meeting rooms to specification and standard as to meet the guests’ requirements16) Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking Procedures are followed along with all local and Marriott policies and procedures.17) Follows all company’s policies and procedures. OTHER
Performs other related tasks as assigned by management.
Complies with Marriott International Hotels Limited Regional Office policies and procedures.
Working hours as required to do your job
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.